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How we368 Handles Your Privacy

This page explains what data we collect when you use we368, how we use it, and what rights you have over it.

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PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to access, correct, or remove your account data, our support team handles privacy requests directly. You can reach us through live chat, email, or the in-account help section. We aim to respond to all data-related requests within the timeframe set by applicable local regulations.

HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We use a combination of technical controls and process policies to keep your account information secure. Every session on we368 runs over an encrypted connection. Here is how we approach each area of data handling.

Cookie Controls

We use cookies to keep your session active and remember your device. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect how pages load on your phone.

Account Security

Your login is protected by OTP verification sent to your registered number. We flag unusual login attempts and may temporarily lock your account if access patterns look unexpected.

Data Retention

Account data is kept while your account is active and for a defined period after closure, in line with applicable regulations. You can request a copy of your stored data at any time through support.

Third-Party Scope

DANA, OVO, and GoPay each operate under their own privacy terms when you use them to fund your account. We only receive transaction confirmation — your wallet credentials stay within each provider's system.

What We Collect and Why We Collect It

we368 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account on we368, we collect the information you provide directly — your name, email address, and the payment method you link, whether that's DANA, OVO, or GoPay. We also collect technical data: your device type, browser version, session timestamps, and IP address.

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This helps us keep your account secure and ensure the service runs correctly on your phone or browser. We do not sell your personal data to third parties. Payment data tied to DANA, OVO, and GoPay transactions is processed through each provider's own secure environment —
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we receive only the confirmation status, not your full wallet credentials. We use your data to verify your account identity, process payments, respond to support requests, and where local law permits, send you updates about the service. Your data is retained for as long as your
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account remains active and for a period after closure as required by applicable regulations in eligible regions. We review retention periods regularly. If you are accessing we368 from Indonesia, data processing is subject to local laws and applies only where those laws allow. We do not
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knowingly collect data from anyone under the eligible age in their region.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Your Privacy Questions, Addressed

These are the questions we hear most often about how we handle your data. If something is not covered here, reach us through live chat or the in-account help section.

We collect your name, email, registered phone number, and the payment method you connect — DANA, OVO, or GoPay. We also log device type, IP address, and session data to secure your account.

We do not sell your data. We share only what is necessary with payment processors like DANA, OVO, and GoPay to complete transactions, and with service providers who help operate the platform under strict data agreements.

Log in, open the Help section in your account settings, and submit a data access request. Alternatively, contact support via live chat or email with your registered email address for verification.

You can request data deletion through support. We will process it in line with applicable local regulations. Some data may be retained for the period required by law even after your account is closed.

Your wallet credentials stay inside each provider's own secure system. We only receive a confirmation that a transaction was completed — we never store your full wallet PIN or account password.

We use cookies to maintain your session and recognise your device. You can adjust cookie settings in your browser at any time. Turning off functional cookies may affect how the site behaves on your phone.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How we368 Handles Your Privacy

Reach Us About Your Privacy

Data Handling, Cookies and Account Security

Cookie Controls

Account Security

Data Retention

Third-Party Scope

Your Privacy Questions, Addressed

01 What personal data does we368 collect when I open an account?

02 Does we368 share my data with anyone?

03 How do I request a copy of my account data?

04 Can I ask we368 to delete my data?

05 How does we368 handle my wallet details when I use DANA, OVO or GoPay?

06 Does we368 use cookies and can I turn them off?

Privacy Policy

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