Reference

What You Agree To When You Use we368

These terms set out the rules for opening and using your we368 account, including how we handle deposits via DANA, OVO, and GoPay, and what applies when you access our lobby from Indonesia where local law permits.

Account eligibility rulesDANA, OVO, GoPay wallet termsWithdrawal conditionsAccount suspension policyIndonesia-region access terms
we368 What You Agree To When You Use we368
POLICY COMMITMENTS

How We Apply These Terms to Your Account

Our terms are written to be applied consistently — not selectively. Every account, whether a new registration or a returning wallet top-up via GoPay, is held to the same ruleset. Below are the four areas where we put most of the operational weight.

Identity Verification

Before any withdrawal is released, we verify that the receiving wallet — DANA, OVO, or GoPay — matches the name on your registered account. This step cannot be skipped.

Account Security Rules

Your account credentials are yours alone. Sharing login details violates these terms and can result in immediate suspension. We recommend enabling OTP on every login session.

Dispute Resolution Path

If you believe a rule has been applied incorrectly to your account, raise it via live chat first. Escalated cases are reviewed by our compliance team within the timeframe shown in your dispute acknowledgement.

Data Retention Policy

We retain account records, transaction logs, and wallet verification data for as long as required by our operating obligations. You may request a summary of what we hold by contacting support.

TERMS CONTACT

Reach Us About Any Terms Question

If a clause is unclear or you need to query how a specific rule applies to your account — whether that's a DANA deposit that didn't match expectations or a withdrawal that was paused for verification — our support team can walk you through the relevant section. Players in Makassar and across Indonesia reach us through the channels below.

Live Chat Open the chat widget inside your account dashboard to get a response on any terms or account-rule question directly from our support team.
Email Support Send a detailed account question to our support address. Include your registered wallet type — DANA, OVO, or GoPay — so we can pull up the right transaction context.
Account Help Centre The Help Centre inside your account lists clause references for common rule questions — wallet limits, account suspension steps, and identity verification requirements.

Common Questions About we368 Terms

These are the questions our support team receives most often about account rules, wallet terms, and what happens when conditions change. If yours isn't here, live chat gets you a direct answer.

You can register more than one wallet — DANA, OVO, or GoPay — but each must be verified under your own name. Wallets registered to a different person will be rejected during the withdrawal check.

We post the updated terms on this page with the effective date clearly shown. If you continue using your account after that date, you are accepting the revised version of the terms.

Yes, in cases where we detect rule violations — such as duplicate accounts or misuse of promotional conditions — suspension can happen immediately. You will be notified by email to your registered address.

Contact support via live chat or email and request a data summary. Our team will confirm what account and transaction records are held and provide a summary within a reasonable timeframe.

Access to we368 depends on local law and is available only where permitted in your region. The core account terms apply equally, but eligibility to access specific features may vary by location.

Close your account and withdraw your remaining balance before the new terms take effect. Once the effective date passes, continued account use means you have accepted the updated conditions.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.